Email Scams:
It is good practice to familiarise yourself with the latest email scams and stay abreast of the typical tricks fraudsters use. Some techniques can involve sending hoax emails from Domain World or other major Australian companies.

There are 3 simple questions you should ask to help spot a scam:

• Does it instruct you to click on a link or call a number?
  
• Does it ask for your account or login information?
  
• Is it unexpected or impersonal in tone? (e.g. Dear Account Holder or Client rather than your name).

If you answered yes to any one of these questions, be aware it may be a scam. Do not respond directly without verifying the legitimacy of the request by calling 1300 665 991. If you believe that your security has been compromised please contact us immediately.

Example of a hoax email (1):

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Dear user of the domainworld.com.au mailing service!

We are informing you that because of the security upgrade of the mailing service your mailbox (hostmaster@domainworld.com.au) settings were changed. In order to apply the new set of settings click on the following link:

http://domainworld.com.au/owa/service_directory/settings.php?email=hostmaster@domainworld.com.au:from=domainworld.com.au-fromname-hostmaster

Best regards, domainworld.com.au Technical Support.

Message-ID#AMRR03383LBT52GLB5UECWGQ6MNUY
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NEVER CLICK ON A LINK IN ONE OF THESE EMAILS (all links appear different):

Example of a hoax email (2):

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Dear use of the domainworld.com.au mailing service!

We are informing you that because of the security upgrade of the mailing service your mailbox billing@domainworld.com.au settings were changed. In order to apply the new set of settings open this file:

http://a-link-to-a-virus.exe

Best regards, domainworld.com.au Technical Support.
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NEVER CLICK ON A LINK IN ONE OF THESE EMAILS (all links appear different):

Example of a hoax email (3):

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***This message was created automatically by mail-delivery software. Do not reply to this message.***

Hello! Your profile will be locked in response to a complaint received by the Administration 29.01.2010. According to "paragraph 8 of the user agreement, domainworld.com.au reserves the right to suspend or terminate the provision of services domainworld.com.au, promptly notifying the user.

Refute the statement may be, following this link:
http://camronedecide.com

Refute the statement may be, following this link:
http://camronedecide.com

If the application is not rejected within 7 days, your e-mail an account will be blocked.
It has a number 234946431190257.

In the near future we will contact you.
It takes up to 3 days to process your request.
Thank you!
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Sincerely,
mail support service domainworld.com.au
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NEVER CLICK ON A LINK IN ONE OF THESE EMAILS (all links appear different):

Actions to take if you receive a scam email:

• Delete it immediately from your Inbox, your Deleted or Trash Folder and your Sent Folder (if you forwarded the email). If you are using a computer in an office or corporate environment it is good practice to inform your systems administrator of any suspicious emails.

• Perform a scan for possible viruses or Trojans using your virus protection software. If you need help, contact your IT Contractor or Software Vendor.
• If you do not have anti-virus software, we suggest you purchase one immediately.

Please note:

• Keep your security software up-to-date on your computer at all times.

Reporting a Domain World related scam:

• Please email the details to securityfraud@domainworld.com.au. We monitor this email inbox 24/7.
• Please note that we do not respond to emails sent to securityfraud@domainworld.com.au.

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